Epicor signs APAC partner

Solutions provider for retailers Epicor has partnered with CyberM Information Technology Limited (CyberM), to resell its retail technology solutions and provide in-country implementation and support services within the Asia Pacific region.

CyberM will provide sales, services and support to assist local retailers and meet the globalisation requirements of multinational retailers looking to expand into APAC.

CyberM has already demonstrated its proven expertise as an Epicor partner in the Asia Pacific market. The company is certified to resell and provide services and support for the next-generation Epicor enterprise resource planning (ERP) platform.

Founded in the early 1990s, CyberM has served over 300 retailers in Asia including Amway, Kodak, SaSa and other listed Hong Kong companies, with implementation and support services covering countries in various time zones and local languages including: China, Hong Kong, Taiwan, Macau, Singapore, Malaysia, and the UAE.

The new partnership is the latest development in a multi-year strategic plan to grow Epicor retail technology market share and expand its global footprint in APAC, Latin America and Europe, Middle East and Africa (EMEA).

Asia is now the world’s biggest retail market, with regional retail sales rising to $3.8 trillion in 2011, or 41 per cent of the global share, from $3.2 trillion in 2006, or 31 per cent, according to market research firm Canadean.


“Our partnership with Epicor aligns with our strategy to deliver best-of-breed solutions to our retail customers in Asia,” said CyberM chairman and MD Duncan Lau.

“The partnership capitalises on the unique strengths of each entity; Epicor brings the power of its retail offerings to one of the most established retail technology solutions providers in the Asia Pacific region; CyberM complements this by bringing the benefits of its strong local presence and long-term relationships with retailers in Asia to Epicor,” adds Epicor VP of marketing and business development Ian Rawlins.

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