Singapore Post has launched its Regional eCommerce Logistics Hub (eComm Log Hub) at Tampines Logistics Park.
Costing S$182 million (US$131 million), the hub is SingPost’s largest eCommerce logistics investment in Singapore to date.
Officially opened by Singapore’s deputy-Prime Minister and Co-ordinating Minister for Economic and Social Policies Tharman Shanmugaratnam, the three-storey hub comprises two warehousing floors, 150 simultaneous loading bays and an office block. The total built-up area covers 553,000 sqft (51,375 sqm).
On the ground floor is a fully automated parcel-sorting unit that can handle up to 100,000 packages a day, while the second floor has the automated warehouse. End-to-end sorting, shipping and returns management capabilities enable quicker order fulfilment.
The eComm Log Hub will process parcels for delivery within Singapore and those to be shipped internationally.
“The opening of our Regional eCommerce Logistics Hub is another milestone in the expansion of SingPost’s eCommerce logistics network, which now spans 19 markets across Asia Pacific, Europe and the US,” says SingPost chairman Simon Israel. “Singapore’s regional connectivity makes it ideally positioned to be a centre for eCommerce.”
He says everything in the new building is scalable, “which means we can keep upgrading it to meet the needs of the future”.
Also at the opening ceremony, SingPost launched its Centre of Innovation (COI). This was set up last year with support from the Economic Development Board to research logistics and postal services and products, in collaboration with research institutions.
Initiatives from the SingPost COI include:
* Enhancements to the eCommerce logistics platform to help support smart logistics;
* A new version of the Self-service Automated Machine (SAM) platform to enhance customer experience and provide a seamless omni-channel experience encompassing the kiosk and the digital postal office;
* Taking the online and offline world of retail shopping to the SingPost mall, allowing retailers to experiment with customer interaction;
- Digitally transforming the post office so customers can conduct transactions faster and easier;
- Innovating last-mile delivery options through building next-generation PopStations and experimenting with drone delivery.