PGEON delivers eCommerce orders to convenience stores

Malaysian eCommerce customers have a new last-mile delivery service, PGEON, which lets them pick up their parcels at any convenience store.

PGEON is a partnership between eCommerce delivery service EasyParcel and owner Bison Consolidated, which started out as a print media retailer. There are 320 outlets throughout Malaysia.

Pgeon delivery. 1

EasyParcel co-founder/CEO Clarence Leong says the need to deliver items quickly – ”on time” or “same-day delivery” – was the main reason for EasyParcel to initiate the partnership with

“We want to enable the mailing of their parcels with minimum stress or worries, allowing more flexibility for consumers to manage their deliveries,” says Leong. “More often than not, consumers are not home to receive deliveries.”

PGEON is also a win-win for both courier companies and postal service users. Couriers do not need to go to individual doors to collect or deliver parcels, instead visiting only the designated outlet. This also ensures customer privacy.

Pgeon delivery

EasyParcel was launched by Exabytes in 2014 as Malaysia’s first integrated logistics service platform connecting logistics and shipping suppliers such as Airpax, DHL, Nationwide, Poslaju and Skynet to businesses and consumers.

“Logistics plays a huge part in eCommerce,” says Leong. “It can be the defining factor for success for eCommerce companies.”

Bison executive director/CEO Dang Tai Luk says the company is looking at opening 70 outlets in Malaysia by the end of this financial year. “A parcels pick-up and drop-off service will be a great addition to our outlets, as the eCommerce industry is growing in Malaysia.”


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