HungryGoWhere POS addresses pain points

HungryGoWhere Smart POS has been launched by the online food destination, integrating into its reservations and takeaway platforms.

This allows merchants to cut manpower costs, boost efficiency and tap into the group’s database of more than 1.3 million customers.

“Every feature in the system meets a specific pain point merchants have revealed to us,” says CEO Frank Young.

He says one of the key concerns of restaurant owners is to keep manpower costs low. With its new POS system, it takes only one staff member to handle payments, confirm bookings, manage tables, organise takeaway orders and adjust the menu.

Whether a restaurant has 10 or 100 tables, the HungryGoWhere SmartPOS can support a network of eWaiter tablets, allowing patrons to place orders directly via the tablet from their seat.

Integrated features in the system allow owners or managers to monitor real-time capacity, reservations, most popular dishes, adjust “specials of the day”, and track peak and off-peak periods.

Mobile interface

HungryGoWhere SmartPOS works on a mobile interface with minimal hardware needed. All information from the system is stored in a secure hybrid-cloud environment, and merchants can access information any time without needing to be on premise.

The system is designed to integrate with third-party applications such as QuickBooks, loyalty programs or payment platforms like Mastercard, Singtel Dash and Visa.

As SmartPOS is connected to HungryGoWhere’s online food discovery, reservation, delivery and take-away portal, merchants can promote their restaurant to the more than 1.3 million people who visit the site monthly.

For merchants, the cost to launch the system starts at S$6000 (US$4252), which includes subscriptions, training, maintenance and support for two years. Merchants may also be eligible to save 40 per cent or more through government grants that enable innovation and digitalisation, such as the Productivity and Innovation Credit (PIC) Scheme.

A subsidiary of telecommunications company Singtel, also has a presence in Malaysia.


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