Global technology platform and digital payments company PayPal Holdings has launched in India.
This enables Indian consumers to use PayPal to shop online. Merchants offering PayPal will be able to process both local and global payments, gaining access to the brand’s more than 218 million customers across 200 global markets.
Offering cross-border payments in India for nearly a decade, PayPal has now rolled out secure transactions and such benefits as One Touch, Buyer and Seller Protection and Refunded Return Shipping.
India has all the ingredients to become a true digital economy, says PayPal Private CEO Rohan Mahadevan.
“India is transitioning away from our biggest competitor, cash, and our digital platform and technology has immense scope to enable this at scale,” says PayPal India MD Anupam Pajuja. “For us, the marathon has just begun.”
PayPal has set up a customer service centre in India with multilingual support and on-ground sales team.
As digital payments become more mainstream in India, PayPal is partnering with government and state-owned banks on such initiatives as a digital financial literacy program and an eTourist visa.