Southeast Asian-focused e-commerce platform Zilingo is likely to venture into offline retail this year, according to co-founder and CEO Ankiti Bose.
The Singapore-headquartered fashion marketplace serves more than 20,000 merchants and retailers across B2B and B2C segments in the region, with more than half of Zilingo’s business coming from B2B operations.
“Offline is a very critical touchpoint for consumers and we are thinking of creative ways to use that opportunity,” said Bose. “I don’t think the future is fully online; offline will be all about great experiences. You can buy an iPhone online but you are going to Macy’s for the experience. Offline will evolve certainly.”
A recent report in Deal Street Asia stated Zilingo has already provided financial services to merchants through third parties, intending to develop its own in-house services in the long term.
“We have built out an entire layout to enable providing financial support to merchant across the supply chain,” said Bose.
Zilingo’s tech team is based in India, while it has supply bases in Singapore, Thailand, Indonesia, China, Bangladesh, Vietnam and Cambodia.