Southeast Asian digital merchant-platform Fave has launched a food takeaway service in Singapore.
Fave Takeaway will allow customers to pre-order their meal selection and make payment via the app’s digital wallet FavePay before picking up their order at participating stores. Customers can expect to collect their order within 30 minutes (or less) depending on the restaurants’ speed of service.
Takeaway is part of Fave’s strategy to further digitise Southeast Asia’s F&B sector by allowing merchants to serve more customers beyond the capacity of their outlets while diversifying their revenue streams and increasing productivity.
“As the [Singapore] government continues to push for a digital and seamless economy, Fave is helping SMEs adapt to the new landscape and in a more cost-effective way by giving them the tools to enable them to serve their customers in the best and efficient way possible,” said Fave co-founder and CEO Joel Neoh. “The introduction of Takeaway is our way of enabling that our merchants get the most out of the platform by increasing productivity and revenue.”
“Queueing makes up a large portion of the average Singaporean’s time, but it is not something we would want to do when we are in a rush,” said Fave Singapore MD Ng Aik-Phong. “With the introduction of Takeaway, we hope to bring convenience and efficiency to our consumers while improving our platform for both merchants and consumers.”
More than 200 merchants are participating in the launch of Takeaway with more to follow in the coming months.
The new feature follows the launch of Fave’s Table Ordering service in May this year.