Chinese e-commerce giant JD has reopened its E-Space business in Chongqing.
The 50,000sqm mega experience store store, which retails small household appliances, computers, digital products and mobile phones, has been shuttered since late January due to the current coronavirus epidemic.
E-Space allows customers to purchase items within store on the JD app with a single click to be delivered to their home address – although many shoppers elect to carry smaller items home themselves. With many students in the territory now studying from home, computers, printers and projectors are currently among the store’s fastest-selling items.
“After we re-opened, many customers came into the store to shop,” said JD E-Space GM operations Xuefei Li. “We didn’t do any advertising of the re-opening besides posts on our own WeChat and Weibo accounts, showing that consumers are following the store closely.”
Employees at the store have been required to quarantine themselves for 14 days before returning to work, where they must wear masks at all times and undergo daily temperature checks. Customers are subject to the same restrictions within the store.