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Analysis: A look inside the store of the future

 “The reports of my death are greatly exaggerated.”  This famous Mark Twain quote, utter after a newspaper mistakenly printed his obituary, could also be applied to the state of physical retail stores. Even before Covid, online sales’ growth created questions about whether we were heading towards a store-less future. Covid accelerated this trend. Online sales in December grew 55.2 per cent over the previous year and accounted for 13.6 per cent of all non-food sales. I

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