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Melbourne quake raises question for retailers: Are you ready for a crisis?

In the aftermath of the 5.9-magnitude earthquake that shook Melbourne and regional Victoria on Wednesday morning, some retail leaders may have found themselves saying words they never thought they’d speak: “Thank god for lockdown”.  It meant that most people were at home rather than in offices, stores, or on the street when the quake hit at 9:15 am, likely preventing injuries.  While it was Victoria’s biggest earthquake on record, no serious damage was reported. Several thousan