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The new rule book on performance reviews in a pandemic

Debates about performance reviews – their purpose and impact – take on new intensity during a pandemic and when uncertainty, change and remote working define workplaces. In reviewing the history and purpose of performance management, Elaine Pulakos and colleagues found that formal performance management processes often disengage employees and do not positively impact performance outcomes. Sharing their findings in 2019, they found that the ratings organisations use are limited in t