Free Subscription

  • Access 15 free news articles each month

Professional

Try one month for $4
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • 10% discount on events

Why it’s time to bring back the social side of shopping

There’s a small local supermarket I know that is less than 150 sqm but punches above its weight in community engagement. The store’s owner is known by name to most customers and – in an unusual step – has devoted that all-important first 10 sqm at the entrance not to a stack of bargain merchandise, but to a simple wooden table where four to six early customers gather for morning coffee and whatever is on that day’s breakfast menu. The storefront also features, among other things, a com