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Opinion: Why retailers in Asia need to woo back their workers

(Source: Bigstock)
 I needed a pair of running shoes recently, so I went to a sporting goods superstore here in Thailand, where I was pleasantly surprised to see four people looking after the athletic shoe department. Surprised because, despite the fact that it was in the largest and most popular mall in the city, you could kick a football around in there for 30 minutes and not hit anyone. Confusing proximity with attentiveness, one of the staff followed me around at such a close distance that I could feel he