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Analysis: Welcome to the supply chain of the future

As we look back at the past couple of years for clues about what the future holds for supply chains, we see similar issues have become apparent across e-commerce and international logistics. Whilst 2020 was about dealing with the outcomes of the acceleration of e-commerce and omnichannel, in 2021, retailers were trying to cope with a perfect storm of demand and supply issues, including international shipping uncertainty, loss of capacity, increased costs – even a lack of containers and pallets