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Opinion: Why it’s time to go boldly where retail has gone before

Retail has been practical for a long, long time. Big box stores have concentrated on the fundamentals, such as range, location, and price. The needs of investors have become a priority over the last two decades and doing things cheaper, leaner, and more efficiently has been a focus. Online channels have concentrated on making navigation and delivery fast and seamless.  Covid-19 forced retail to become highly functional as well, as the world changed with lockdowns and social distancing. Prac