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So you think it’s time for a digital transformation. Read this first

There’s no denying that the pandemic created the perfect conditions for online retail. A combination of more time at home, more time spent online, and shop closures meant that online purchases rocketed.  Online retail sales showed exceptionally large growth over the main lockdown periods of 2020 and 2021. A recent Australia Post report found that online retail sales growth in 2021 had doubled the pre-pandemic growth baseline, with an annual increase in online sales of 12.3 per cent. And while