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From perks to poaching: How retailers are combating the labour shortage

After more than two years of pandemic-related store closures, travel bans and rising rates of customer abuse, the retail industry is facing a global labour shortage that could severely hinder businesses’ ability to operate and grow.  In markets as far apart as Australia, the US and Malaysia, there are more retail job openings than people willing to fill them, leading to stiff competition in the recruitment of staff.  Some retailers have started offering monetary incentives or workpla