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How to solve Malaysia’s retail labour shortage: Tips from industry experts

Labour shortages in the retail industry have become a global issue that many businesses are grappling with. In Malaysia, as in many other countries, there are multiple factors to blame, including low wages, poor treatment of staff and lack of foreign workers.  Professor Geoffrey Williams, an economist at the Malaysia University of Science and Technology (MUST), told Inside Retail that the current situation can be traced back to the lockdowns during Covid-19.  “Malaysian retailers are