Why retail is facing a seasonal worker crisis, and what to do about it

Peak period is the busiest time for most retailers. There’s typically an influx of seasonal workers ahead of Christmas to cover shifts, and cater for the rush of crowds. But, amid labour shortages, there is a dearth of seasonal workers available, with Australian Retailers Association (ARA) CEO Paul Zahra describing the situation as the worst it has been in many decades. Data from the Australian Bureau of Statistics showed that there were 46,100 retail vacancies in August, up 14.4 per cent in M

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