From face to palm: 7-Eleven CEO talks technology journey

When rolling out facial recognition payment systems in its stores in Guangdong, southern China, 7-Eleven discovered a problem: if someone completing a transaction bent over to get something out of their carry bag, the customer standing behind could end up paying the bill. Danni Peirce, CEO at DFI Retail Group’s 7-Eleven business, whose remit includes stores across Guangdong, told delegates at the recent NRF Apac convention in Singapore the problem was resolved by switching from facial recognit

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