Three malls with great CX: American Dream, Battersea Power Station, Chadstone

Battersea Power Station aerial high level coloured photograph.
Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’.  With a strong resurgence in bricks-and-mortar retail after the global pandemic, Inside Retail decided to compile a list of the malls, high streets and neighborhoods going above and beyond to optimise the customer experience (CX) with innovative features and services. While destinations like the Champs-Élysées in Paris, The Passeig de Gràcia in Barcelon

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