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Brian Walker

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The omnichannel era is over: arise the ecosystem

Like all buzzwords, omnichannel has had its time. The omnichannel era is over, writes Brian Walker of The Retail Doctor Group.

Ikea experiments with new formats

Swedish furniture giant augments standard store network with digital hybrids.

What Uber can teach retail

Retail Doctor Group explores how Uber’s logistics platform will impact retail.

How much is that puppy on the website?

Should pricing differ between instore and online? Brian Walker asks the international experts.

Grana Hong Kong: a store with no stock

In this world of the digitally empowered consumer, is inventory a threatened species? Are classic retailer metrics such as stock hold, stock turn, stock intensity per square metre and working capital ratios yesterday’s news? After all what is a classic retailer’s largest cost of business? Well one could argue it’s inventory, certainly such that range, width of range, and its management is a strong determinant of both cash flow and profitability. Now a growing number of retailers are…