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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

What Google Singapore learned about e-commerce during the pandemic

As the home of Southeast Asia’s biggest e-commerce companies, Singapore shopping trends are a good indicator of where on...

Online bra retailer Curvy eyes plus-size market in the US

Fresh off an acquisition, Australian online bra retailer Curvy sees a big opportunity to expand in the US.

Inside the ‘huge untapped potential’ of Southeast Asia’s e-commerce market

Global brands have long overlooked Southeast Asia’s e-commerce market. Here’s why that’s starting to change.

“They’re looking at their business and saying, ‘I don’t need that store’”

Here’s why L’Occitane’s US subsidiary filed for Chapter 11 bankruptcy.

Why more businesses are backing a campaign to change Australia Day

In 2020, businesses committed to do more to stamp out racism. Now, efforts to change the date of Australia Day seem to b...

How online retailers have unwittingly fuelled far-right extremists

Disturbing products have been found on Amazon and Etsy, and they're just the tip of the iceberg.

Q&A: How US celebrity Teyana Taylor found her perfect fit in fashion

We chat with the new creative director of women's fashion brand Pretty Little Thing.

What’s driving Menulog’s triple-digit growth streak?

The business is riding high on the combined forces of Covid-19 and Snoop Dogg.

How travel bans will impact luxury retailers this Lunar New Year

Chinese consumers account for a significant portion of the global luxury market. What will happen when they stay at home...

Why Pomelo is betting big on stores in Southeast Asia

The fashion e-commerce business wants to double its store count this year. Here’s the data-driven reason why.

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