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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Retail appointments of the week

Hong Kong mall operator bolsters management team; Foot Locker hires first chief strategy and transformation officer; Met...

Inside Aussie retailer Adore Beauty’s long-awaited push into private label

After selling other brands’ beauty products for the last 22 years, online retailer Adore Beauty has finally launched its...

Aussie eco-friendly homewares brand Frank Green looks to fashion to grow

After courting eco-friendly shoppers for the past eight years, the reusable container brand is going after a different t...

What Zara’s recent decision says about the decline of free online returns

The growth in e-commerce has made free returns a sizeable cost for the industry. Charging consumers helps for now but wi...

VIDEO: How Ikea is making stores a safe space for the LGBTQIA+ community

After rolling out all-gender bathrooms last year, Ikea Australia recently introduced gender-neutral uniforms and name ta...

Reconciliation Week pop-up shines a spotlight on First Nations brands

Australia’s thriving First Nations economy was on full display at a pop-up market in Melbourne last night, featuring art...

Target Australia burnishes fashion credentials with Chadstone pop-up

Six months into its brand relaunch, the Australian retailer has opened a new pop-up at the country's chicest shopping ce...

A vote for change: Australian retailers react to federal election results

Retail leaders welcome the new government's focus on climate change, gender equality and the rising cost of living, but ...

HR experts make the case for paid domestic violence leave

Sadly, the pervasiveness of domestic violence means that nearly all organisations will have employees, at some point, wh...

‘We need to work with nature’: A wool farmer’s take on sustainable fashion

Julian von Bibra is the fourth-generation owner of Beaufront Farm in Tasmania, whose premium merino wool is used by the ...