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Salesforce

From the author

Welcome to the new customer experience

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the w...
Inside Retail & Salesforce

Toys “R” Us redefines customer experience with a unified digital solution

Toys “R” Us chose to partner with Salesforce to adopt a cloud-based solution and create a centralised system across all ...