Free Subscription

  • Access 15 free news articles each month


Try one month for $4
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • 10% discount on events

Timothy Kua

From the author

Customer service in the Retail Revolution

Timothy Kua looks at how savvy retailers can mitigate the risks of social media and win the customer service battle in t...