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‘A time to extend kindness’: How retailers can help in Afghanistan crisis

Walmart, Airbnb and Verizon have stepped up to lend their support for the people of Afghanistan. Here’s how your busines...

IN MY SHOES: I’m over 50 and I’m sick of being ignored in stores

In this new regular series, we share first-hand shopping experiences of customers who have been overlooked far too long ...

Handwritten notes and fun packaging: How experiences influence prices

When we sell online, there is a certain distance from the cus­tomer that makes it less personal, so it’s far easier for ...

Why you don’t need discounts to appeal to price-conscious customers

Lower prices are great for consumers, particularly those who have been hit hard from Covid. Yet, there are risks for ret...

Ikea Sweden to sell sustainable energy to locals

As of September this year, furniture giant Ikea will offer sustainably generated energy to Swedish households in a move ...

Behind the breakup of Adidas and Reebok

As ABG takes the reins of sportswear brand Reebok, former Nike EMEA business unit lead Rosanna Iacono shares her predict...

From X-rated to celebrated: Why sex toys are going mainstream

Once relegated to shady shops by the train station, sex toys are starting to appear on the shelves of mainstream retaile...

How Flash Market aims to give small retailers a fair deal

An online marketplace for small businesses brings together the best of platforms like Uber Eats, eBay and Groupon.

Opinion: Don’t make your returns problem an experience problem

s lockdowns continue around the world and e-commerce rises, retailers are also now dealing with an ever-increasing surge...

About time: Why The Iconic’s Adaptive Fashion edit is drawing praise

Experts praise The Iconic for Adaptive Edit but warn that accessibility and inclusivity is needed on all fronts.

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