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Retail appointments of the week

Bobux CEO steps down; Booktopia restructures marketing team; Boohoo appoints new fashion director

Why Michelle Yanez-Olivares believes it’s the perfect time to work in CX

We asked Accent Group’s head of CX what an average day looks like for her and where customer experience is headed in the...

Designing for the future

It’s no secret that the fashion industry has been on a rollercoaster in the past 18 months. Here’s what the next generat...

Retail appointments of the week

Burberry CEO departs for Ferragamo; Collins Foods CEO joins board; Williams Sonoma welcomes new SVP; Bike Edxchange co-f...

How to lead teams during times of uncertainty

Australian retail veteran Colleen Callander shares how to keep your team focused even when the going gets tough.

The science behind Olay’s best-selling product

Olay principal scientist David Khoo shares an insight into the skills and processes behind iconic skincare products.

Hired the wrong person? Here’s what to do

Admitting you have made a poor hiring decision is not easy, but doing nothing about it can have significant consequences...

Retail appointments for the week

Woolies’ Cartology expands team; L Brands announces woman-majority board for standalone Victoria’s Secret; International...

Designers, here’s how to avoid cultural appropriation

Practical tips for celebrating other cultures without ripping off their designs.

Retail appointments for the week

San Churro founder steps down as CEO; CEO of The Horse to depart; Authentic Brands Group appoints EMEA president