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Omnichannel

Omnichannel Archives

How retailers are racing to meet the needs of older online shoppers

As baby boomers become the fastest growing group of online shoppers, retailers are battling to become their go-to destin...

How retailers are racing to meet the needs of older online shoppers

As baby boomers become the fastest growing group of online shoppers, retailers are battling to become their go-to destin...

“Tipping point”: Why Coles is pumping millions into tech

Coles pours $1.4 billion into efficiency measures and store renewals as it ramps up against rivals.

Why supermarkets are investing in payment platforms

Major supermarkets are investing heavily in payment platforms in a bid to deliver a seamless customer experience that ri...

During Covid, online shoppers are developing habits that are hard to break

“Consumers are changing their online behaviours because the online model is significantly superior to the offline model....