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Omnichannel

Omnichannel Archives

Is JCPenney’s digital transformation enough to turn the business around?

US department store chain JC Penney recently underwent a digital transformation to help the company shift gears from mer...

Dan Murphy’s: The future of Australia’s largest liquor retailer looks neat

Australia’s largest liquor retailer unveils future-focused store concept based on consumer education and discovery.

Chemist Warehouse looks to regional areas for growth

The discount chemist chain is expecting to reach a store count of 35 in New Zealand by the end of the year.

Can cheap parking and store-only discounts boost CBD foot traffic?

With three days to go until JobKeeper ends, retailers need an incentive for customers to get back shopping in CBDs.

Venchi opens 13th Hong Kong store, plans re-entry to Korea

Venchi’s APAC MD Marco Galimberti shares the highs and lows of various market and reveals where the focus will be in 202...

Hush Puppies GM reveals plans for 2021

Hush Puppies general manager Charlene Perera reveals what to expect in the year ahead.

Pomelo expands online reach with localised Philippines store

Coinciding with the brand’s eight year anniversary, the launch will help strengthen Pomelo’s presence in Southeast Asia ...

How bots are driving a transformation in customised beauty

Customised beauty is becoming increasingly important to online shoppers, and beauty bots are filling the gap.

Ready, set, go: Accent Group speeds up

Daniel Agostinelli explains how omnichannel is helping the business speed up.

How Saks Fifth Avenue put personalisation at the core of its strategy

Integrating its personalised in-store service into its online offering during the pandemic last year solidified Saks Fif...