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Philippine retailers experiencing coronavirus-related sales slump

The Philippines’ largest retail landlord SM Supermalls says retailers’ sales have dropped both at home and in China due to the coronavirus crisis.

How Robinsons developed an app to boost loyalty and engagement

Singapore-headquartered department-store chain Robinsons has built a 120,000-strong loyalty programme database in just 18 months using an app-based solution.

Harvey Nichols in Hong Kong thinks smaller to grow bigger

Harvey Nichols in Hong Kong has unveiled a retail concept it believes will win favour from online shoppers and enhance the customer experience in store.

T Galleria by DFS closes Hong Kong stores due to coronavirus concerns

Two of the four T Galleria by DFS stores in Hong Kong have been closed indefinitely due to coronavirus concerns.

Central Group and Signa confirm Globus Switzerland deal

Thailand’s Central Group and Austrian property developer Signa have confirmed plans to acquire the luxury Swiss department-store chain Globus and eight associated property assets.

Hyundai Department Store aims to eliminate paper receipts

Hyundai Department Store says it will launch an electronic receipt issuance service with the aim of “zero” paper receipts within three years. Electronic receipts will be issued in the form of the automatic issuance of receipts through mobile applications instead of paper receipts when purchasing goods. Last year, about 160 million paper receipts were issued by Hyundai Department …

Mars and AI at forefront in bizarre SKP Beijing department store

Chinese department store SKP-S has launched a futuristic ‘retail experience space’ in South Beijing this month featuring robotic sheep, martians and kinetic penguins.

South Korean department stores targeting high-end customers

South Korean department stores are elevating their VIP shopping experience by refurbishing their outlets, expanding services to shore up profitability.

Galeries Lafayette on expansion spree in China, to open 10 stores

French department store Galeries Lafayette says it plans to capitalise on Chinese consumer spending by opening 10 stores in the country by 2025. The plan was announced at the opening of its second China store covering 25,000sqm in Shanghai’s Pudong district. The company’s CEO Nicolas Houze said that China is its second largest market after France and at the core of its international ex…

K-beauty brands vow to defend against Sephora South Korea onslaught

South Korea’s big-name beauty retailers are prepared to defend their market share from the launch of Sephora South Korea, which debuts this week.

Day & night: Harvey Nichols’ new ‘store in a pocket’ concept

A ‘day-and-night’ concept linking famous London department store Harvey Nichols and its Hong Kong parent Dickson Concepts is creating a ‘virtual aisle’ spanning two continents.

Holidays boost department-store sales

Department-store sales in South Korea rose this month with several family-oriented holidays and special occasions, industry data shows.