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China Jo Jo Drugstores turns to profit in December quarter

Online and offline pharmaceutical and healthcare retailer and wholesaler China Jo-Jo Drugstores boosted revenue by 7.9 per cent in the December quarter

E-commerce battleground turns to ‘easy returns’

South Korea’s e-commerce industry, which has long emphasised “fast delivery,” is expanding its services, with competition now turning to offering “easy returns”.

Foodpanda launches 15-minute grocery-delivery service

Singapore food-delivery service Foodpanda has officially rolled-out its instant grocery delivery service, Pandamart, in Hong Kong after a trial commencing last November.

How Robinsons developed an app to boost loyalty and engagement

Singapore-headquartered department-store chain Robinsons has built a 120,000-strong loyalty programme database in just 18 months using an app-based solution.

Tmall Global offers relief package to merchants worldwide

Alibaba’s B2C platform Tmall Global is offering support to its merchants during the coronavirus epidemic, including waiving services fees.

The evolution of instore retail: real data and customer experience rule

The rise of e-commerce in recent years has challenged brick-and-mortar retailers to ramp up their in-store customer experience and offer incentives to shoppers that cannot be acquired online. Consumers today seek convenience, choice, and unique products. They also understand the tradeoffs between both ‘online’ and ‘offline’. Cyber shopping offers convenience and flexibility minus the intimacy of a traditional in-store ex…

Another 11.11 record boosts Alibaba’s quarterly results

Alibaba Group has reported top-line revenue growth of 38 per cent in the December quarter.

Coronavirus may fundamentally change retail across Asia

The coronavirus is driving many Asian consumers to shop online – and it could mark the early stages of a long-term fundamental shift in the region’s retail industry.

Boxed: How Chieh Huang built a pureplay online warehouse giant

In six years, US online startup Boxed has emerged from a suburban garage to become a serious competitor to offline warehouse retailers.

Little romance likely for China retailers on Valentine’s Day

The coronavirus outbreak is set to rob retailers of all the romance on Valentine’s Day tomorrow according to analysts from OC&C Strategy Consulting.

JD and Dada Group to hire 35,000 staff to support SMEs

Chinese online giant JD and its on-demand delivery platform Dada Group, will provide 35,000 jobs during the coronavirus epidemic to minimise its impact on employment.

Deliveroo to offer support for Hong Kong restaurant partners

Deliveroo has offered support for its Hong Kong restaurant partners as many of them are suffering from coronavirus impact.