Technology News - Inside Retail Asia

Gamification: a key to experiential retailing on and offline

Can gamification help breach the retail digital divide, building customer loyalty and engagement?

Habitat by Honestbee now a ‘must-see’ global retail innovation

Habitat by Honestbee has been voted one of the must-see retail innovations in the world this year.

Cardboard cafe opens in Mumbai

Design house Nudes has built a cardboard cafe in Mumbai, a “vibrant hub” for dialogue on sustainable solutions.

Retail spend on AI services to more than treble by 2023

Global spending by retailers on AI services will reach US$12 billion by 2023, according to Juniper Research.

South Korean bank launches palm recognition verification

A South Korean bank has launched a service allowing customers to use palm recognition to withdraw cash.

Sunway Pyramid launches real-time indoor navigation app

Sunway Pyramid has launched Malaysia’s first real-time in-mall mobile navigation app.

Aeon China to launch self-serve smart store technology

Aeon China is set to launch a self-service store network equipped with technology to anticipate what a customer will buy upon entry.

SM Group introduces first in-mall customer service robot

SM Group has employed its first in-mall customer service robot, at SM Megamall.

Walmart partners with Google for voice activated grocery shopping

US retail giant Walmart and tech company Google have collaborated on voice technology to assist customers with grocery shopping.

McDonald’s buys tech firm to boost drive-thru sales

McDonald’s is set to purchase US/Israeli personalisation vendor Dynamic Yield in an attempt to boost drive-thru sales.

Gentle Monster, Huawei team up on connected eyewear

South Korean eyewear label Gentle Monster has partnered with Chinese tech giant Huawei to produced connected eyewear.

Inside China’s burgeoning local services market

Local services – the use of online platforms to link consumers with offline lifestyle services and on-demand delivery – are booming in China.

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