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Opinion: Three ways to reconnect a hybrid workforce
A client of mine recently returned to the office voluntarily, she had missed the connection of working from home five days a week.
Her experience went like this: 'The office was half empty, almost all my m...
Opinion Archives
Opinion: Do we need smarter big box stores?
When done well, technology can make shopping experiences better, but when it comes to large-format stores that are known...
The rise of cannabis retailing
Australia made cannabis consumption illegal almost 100 years ago, yetrecreational use is currently at an all-time high.
How Myntra, Zozotown and other leading Asian retailers pivoted during Covid
While some retailers have struggled with the accelerated shift to e-commerce, others are embracing entirely new mediums ...
Sephora’s disability efforts disappoint
Several weeks ago in the US, Sephora announced it would hire 150 staff with disabilities. As it turns out, it was a case...
Does etiquette in retail even exist anymore?
Etiquette. The meaning is very straightforward and easy to understand, so why then is it not so easy to come by in the r...
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