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Opinion

Opinion Archives

Long hours, bullying and fear: Why the fashion industry needs to change

The fashion industry might seem glamorous from the outside, but for those working in it, it can be highly stressful and ...

The rise of the anxious consumer

Worry and fear have dominated the lives of people all over the world since the pandemic hit and many of us have been for...

Opinion: Why neurodiversity matters in retail

According to Autism Spectrum Australia, one in 70 people are on the autism spectrum and for too long, they have been ign...
The Australian Aboriginal Flag

Australia Day: A marketer’s dream or a PR crisis waiting to happen?

Every year, in the lead up to the controversial public holiday, there’s much heated debate and painful discussion, parti...

How the Apple vs Facebook data wars will impact you

When Apple rolls out its major update to iOS, Facebook advertisers will be impacted.
Image of cartoon

Choice Paradox: Why customers shouldn’t be spoilt for choice

Research shows that too much choice results in cognitive overload, with consumers often just walking away empty-handed. ...

Retail without borders

When Australia’s doors slammed shut last March, it cost the retail industry a bundle. But internal border closures have ...

Omnichannel retail: Is it really the answer?

Often seen as the holy grail of modern retail, omnichannel may not actually deliver the value that so many expect.

How to support staff at the most stressful time of the year

These five practical tips can help lessen the impact of seasonal stress.

Opinion: Is the future of retail in AI? (co-written with AI)

It's time retailers got on board with artificial intelligence, or they'll risk being left behind.

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