New IDC data reveals the critical link between unified customer journeys and retail success. This Info Snapshot shows that 63% of shoppers value consistency across all touchpoints.

Learn how to:

• Eliminate friction: Address inconsistencies in product pricing, descriptions, and availability that deter shoppers
• Leverage advanced technology: Utilise commerce platforms to integrate online and offline touchpoints. Digitalise store operations to improve visibility into operations, customer behaviour, and employee performance.
• Meet sustainability goals: Attract environmentally conscious consumers with AI and IoT solutions for energy management and loss prevention.

This is the first Info Snapshot in our three-part series on transforming retail to win in the Digital Era. Download now and be the first to receive the next two instalments!