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Can retail rescue a dying city?

Detroit is at once the American Dream and the American Nightmare. Built on automotive manufacturing and turbo charged by...

Cashing in on customer laziness

The single most motivating notion in retail today can be boiled down to a single word – ‘convenience’. I was remin...

Here come the robots in retail

Delivery drones are so 2013. The big news in technology in retail in 2014 and beyond is robots replacing humans. Startin...

Where bricks beat clicks

Suddenly physical is fashionable. It's now de rigueur for e-tailers to have a physical retail presence, says Jon Bird.