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omnichannel

omnichannel Archives

Tumi chooses Asia to launch first virtual experiential store

Tumi chooses Asia to launch first experiential virtual store

Tumi believes its virtual store adds another dimension to its evolving approach to omnichannel retail, as the brand trie...

Five minutes with Doug Low, Incu

Incu CEO Doug Low shares the lessons he learnt from 2020 and who he’d invite to his dream Zoom chat.

Omnichannel retail: Is it really the answer?

Often seen as the holy grail of modern retail, omnichannel may not actually deliver the value that so many expect.

Luxury’s secret weapon to surviving Covid: The personal shopper

With store closures and diminished travel all around the globe, here's how luxury is set to survive and thrive during Co...
Christmas shopping mall

Once bitten, twice shy: Why retailers will be nervous of a Covid Christmas

While retailers will welcome the Christmas sales boost, the silly season is set to put immense pressure on supply chains...
Cue Clothing CIO Shane Lenton

How Cue is bringing the best of online to its physical stores

Video stylists and multichannel wishlists are changing how the retailer sells to customers.
a close up of a skier in front of a mountain

French ski brand grabs Beijing Olympics opportunity

Heritage French ski brand Rossignol is picking up the pace to build its direct-to-consumer strategy in China.
a girl holding a mobile phone

Analysis: Stop forcing your customers to switch channels

Retailers need to focus on making it easy for customers to buy from them, on- or offline.
A group of Nike sneakers

Analysis: How Nike is boosting growth through DTC and digital

In its latest results, the retail giant revealed encouraging signs of recovery from the pandemic. Here's what's driving ...
Woman with blonde hair in a red dress

Inside Forever New’s global expansion

The Australian womenswear retailer is focusing on offering international customer an omnichannel experience.