Free Subscription

  • Access 15 free news articles each month

Professional

Try one month for $4
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • 10% discount on events

How to prepare your team for the next crisis

In an organisational context, resilience is a label that often attaches to its leader’s ability to take on the full force of disruption, to dust themselves off and to soldier on. Resilience is actually about emotional strength  – our ability to adapt and bounce back when things are not going to plan, to not only endure adversity, but to become stronger emotionally whilst dealing with it.  A resilient organisation is one that has the capacity to proactively react to change and to gr