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Here’s why Gen Z hates your brand
In 2019, Generation Z surpassed Millennials as the most populous generation, currently making up 32 per cent of the 7.7 billion humans on the planet. Here in Australia, those born between 1995 and 2010 make up...
Customer Archives
Opinion: What’s the point of physical stores now?
There's an opportunity to define the post-pandemic experience and stand out from the crowd, with new ways to make shoppi...
Got a case of Covid in your store? Here’s what to do
When a Covid-19 case hits a retailer, it’s all too easy to go into panic mode and stick your head in the sand. You need ...
VIDEO: Say hello to the world’s most inclusive brand, Universal Standard
Universal Standard co-founder Alex Waldman discusses women’s relationships with their bodies and how the brand is empowe...
Opinion: No going back for consumer brands
The pandemic has changed consumption for at least the next decade. Here’s how your business can adapt to the new normal.
IDC guides retailers on leveraging payments in Singapore digitisation push
IDC reveals that the top priority for Singapore retailers is to optimise customer journeys across multiple channels.
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