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Inside Zalora’s next chapter

It’s an exciting time for e-commerce in Southeast Asia, as brands are upping the ante and consumers are flocking to online. In this chat with Zalora CEO Gunjan Soni, we discuss the intricacies of the region, why Asian brands are struggling to go global and how the fashion retailer plans to ride the e-commerce wave into 2021. Inside Retail: After all the ups and downs of last year, how do you think consumers in Southeast Asia are feeling about e-commerce now? Gunjan Soni: This region has always