Free Subscription

  • Access 15 free news articles each month


Try one month for $4
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • 10% discount on events

Does etiquette in retail even exist anymore?

Etiquette. The meaning is very straightforward and easy to understand, so why then is it not so easy to come by in the retail workplace? Welcome to 2021! We are living in a quite different world and so much has changed in the past year –  some great, some not so great. I find myself perplexed by what is being accepted or tolerated in the workplace when it comes to etiquette, or in simple terms, good ol’ fashioned manners. Let’s unpack the meaning of the word ‘etiquette’: The custo