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How to improve cross-cultural engagement in business

We are living in an increasingly diverse global community. More often, we are being called on to work, learn and teach in situations where there is more than one culture at play. Acquiring the knowledge, skills and experience necessary to manoeuvre effectively in multicultural environments is increasingly important. Especially in this time of restricted travel, where we are reduced to less-than-ideal communication channels, cultivating cross-cultural understanding is key. Research demonstrates t