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How to learn to say “no” and increase your productivity

As an author, speaker and coach on productivity, I’m often asked about competing priorities and the need to say “no”. It can be challenging and uncomfortable to say no in a work situation however we can quickly become overwhelmed and out of control, leading to stress and burnout, if say yes to everything. Saying “no” often leads to feelings of guilt or anxiety because we can feel like we are not collaborating, co-operating or being a team player when in fact it’s the opposite that is