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Q&A with Sara Trilling, Starbucks Asia Pacific

It may be a global coffee giant with hundreds of stores, but this franchise aims to offer both customers and staff somewhere they can belong, wherever they are in the world. Here we chat with president and vice-president for Starbucks Asia Pacific, Sara Trilling, about how the business creates a community all over the world. Inside Retail: How has the pandemic impacted Starbucks, as well as the coffee industry as a whole? Sara Trilling: The global pandemic has impacted everyone, with feelings o