Free Subscription

  • Access 15 free news articles each month


Try one month for $4
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • 10% discount on events

How Singapore’s first checkout-free store, Pick & Go, continues to evolve

These days, frictionless shopping is becoming more commonplace around the world. But a few years ago, it was still fairly cutting-edge. Back in 2019, three homegrown retailers in Singapore, namely Pick & Go, Octobox and Omo Store, showcased their versions of the unmanned retail store at a local exhibition.  Their concepts essentially utilised radio-frequency identification, cashless payments and artificial intelligence (AI) to enable shoppers to enter stores and buy items without having