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How Singapore’s first checkout-free store, Pick & Go, continues to evolve

These days, frictionless shopping is becoming more commonplace around the world. But a few years ago, it was still fairly cutting-edge. Back in 2019, three homegrown retailers in Singapore, namely Pick & Go, Octobox and Omo Store, showcased their versions of the unmanned retail store at a local exhibition.  Their concepts essentially utilised radio-frequency identification, cashless payments and artificial intelligence (AI) to enable shoppers to enter stores and buy items without having