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John Costello

John Costello is chief technology officer at Publicis Sapient.

More from Author

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Supply chain IR Pro

Four ways Aus retailers can build supply-chain resilience amidst global tariffs

John Costello
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E-commerce IR Pro

Why social media and the digital experience remain critical for in-store retail

John Costello
a woman browsing a rack of clothing in a store
E-commerce IR Pro

Five key consumer behaviour and technology shifts impacting retailers

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A close-up of a clothing rack in a retail store
Data IR Pro

How AI-driven hyper-personalisation is transforming retail

John Costello
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Customer IR Pro

Customers are co-creating their own retail experiences

John Costello
An image of a consumer shopping for fashion on a smartphone
Supply chain IR Pro

How AI could solve product returns and other supply chain challenges

John Costello
Supply chain IR Pro

How AI is being used to simplify backend systems and processes

John Costello
Workforce IR Pro

If retailers care about CX, they need to be investing in the employee experience

John Costello
Supply chain IR Pro

From cart to click: How technology is transforming the supermarket sector

John Costello
Strategy IR Pro

Forget omnichannel, it’s all about unified commerce

John Costello
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