Zalora launches dual language site

Malaysia’s online fashion destination Zalora has launched a dual language site (http://www.zalora.com.my).

The site is now available to all online shoppers across Malaysia and Brunei in English and Malay.

The online retailer offers customers a variety of services such as ensuring secure online payment methods, providing a 30-day return policy and cash-on-delivery.

Since its establishment barely a year and half ago, Zalora has worked to improve the shopping experience of its customers. These initiatives include launching the iOS and Android app to provide a richer mobile shopping experience whilst improving on delivery service with the promise of 24-hour delivery.

“At Zalora, our goal is to constantly provide online shoppers with the simplest and most convenient access to on-trend and affordable fashion,” said Giulio Xiloyannis, marketing and buying director of Zalora Malaysia.

Continued Xiloyannis, “With the newly-added language options, shoppers are able to navigate over 600 brands and 30,000 products across apparel, shoes, accessories and beauty categories in their preferred language. This will definitely enhance our customer shopping experience; at the same time providing us with a great opportunity to reach out to more potential markets.”

Founded in early 2012, Zalora also trades online in Singapore, Indonesia, the Philippines, Thailand, Vietnam and Hong Kong.

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