While eCommerce can go off the rails when it comes to delivery, train companies are coming to the rescue.
Because most customers are not at home during the day when parcels are delivered, Network Rail in the UK is solving this with its Doddle mail collections points at train stations – an idea now being trialled by the Delhi Metro Rail Corporation in India, reports Springwise.
Indian online shopping site customers will soon be able to arrange to collect their purchases from 10 Metro stations in New Delhi, including MG Road, Huda City Centre and Kashmere Gate.
When making online purchases, users will have the option to choose “station collection” as a delivery method. They then click on their preferred station and will be given a one-time password via email or SMS. Their order will be delivered to the designated station, where they can collect it from a kiosk during their commute to or from work.