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Aeon Malaysia expands drive-thru services during pandemic

Aeon Malaysia malls are expanding their drive-thru services to more locations following an introduction of the service using personal shoppers last month.

The mall and hypermarket operator will offer the service at 28 outlets as social-distancing measures continue within the territory in a bid to counter the spread of the Covid-19 coronavirus.

Customers using the service can pre-order goods online, which are collected by in-store personal shoppers and made available for pickup within a selected two-hour time slot. Customers can also use the online service to make enquiries and read more information about the pick-up process.

Three reminders are issued via the WhatsApp messaging app before the order is cancelled in case on no-show. Various cashless payment options are allowed depending on the outlet.

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