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How Rachel Zoe uses luxury to create connections with customers

A woman wearing a luxury jumpsuit sitting next to a table of accessories.
‘Self-care’ may be high on the list of overused words of 2020, but it’s a concept that retailers all over the world are embracing, including celebrity stylist and entrepreneur Rachel Zoe, who has just relaunched her luxury lifestyle subscription business, now called Curateur.  “In general, customers are less committed to spending money during this time and are looking for a shorter-term commitment with a higher level of value,” said co-CEO Rodger Berman told Inside Retail. “We